The effect of chatbot personality and the moderating role of human personality on user-generated online review valence, positivity, and review depth in e-commerce websites

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Keywords	chatbot, online review, personality, big five, similarity attraction, extraversion
Thesis Advisor	Tsekouras, D., Kloc, Agnieszka
Persistent URL	hdl.handle.net/2105/57136
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Peters, Nienke. (2021). The effect of chatbot personality and the moderating role of human personality on user-generated online review valence, positivity, and review depth in e-commerce websites. In Business Information Management.http://hdl.handle.net/2105/57136

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