The effect of chatbot personality and the moderating role of human personality on user-generated online review valence, positivity, and review depth in e-commerce websites

Additional Metadata
Keywords	chatbot, online review, personality, big five, similarity attraction, extraversion
Thesis Advisor	Tsekouras, D., Kloc, Agnieszka
Persistent URL	hdl.handle.net/2105/57136
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Peters, Nienke. (2021, June 10). The effect of chatbot personality and the moderating role of human personality on user-generated online review valence, positivity, and review depth in e-commerce websites. Business Information Management. Retrieved from http://hdl.handle.net/2105/57136

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