Either love it or hate it: Investigating the value of multidimensional rating systems as a way to mitigate extreme response in online ratings

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Keywords	online ratings, accessibility-diagnosticity framework, multidimensional ratings systems, natural experiment
Thesis Advisor	Tsekouras, D., Weinmann, Markus
Persistent URL	hdl.handle.net/2105/57709
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van Dusseldorp, Simone. (2021, July 22). Either love it or hate it: Investigating the value of multidimensional rating systems as a way to mitigate extreme response in online ratings. Business Information Management. Retrieved from http://hdl.handle.net/2105/57709

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