Either love it or hate it: Investigating the value of multidimensional rating systems as a way to mitigate extreme response in online ratings

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Keywords	online ratings, accessibility-diagnosticity framework, multidimensional ratings systems, natural experiment
Thesis Advisor	Tsekouras, D., Weinmann, Markus
Persistent URL	hdl.handle.net/2105/57709
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van Dusseldorp, Simone. (2021). Either love it or hate it: Investigating the value of multidimensional rating systems as a way to mitigate extreme response in online ratings. In Business Information Management.http://hdl.handle.net/2105/57709

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