Understanding customer satisfaction in the high-price segments of lodging industry: Text analytics on online reviews comparing hotel and Airbnb

Additional Metadata
Keywords	Sharing economy, Lodging industry, eWOM
Thesis Advisor	Ansarin, Mohammad, Cornelius, P.B.
Persistent URL	hdl.handle.net/2105/58808
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	An, Taehun. (2021). Understanding customer satisfaction in the high-price segments of lodging industry: Text analytics on online reviews comparing hotel and Airbnb. In Business Information Management.http://hdl.handle.net/2105/58808

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