Designing an AI-Driven Voice-Based Conversational Agent for Automated Debt Collection Calls: a Scenario-Based Experiment

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Keywords	HCI, Conversational Agents, Anthropomorphism, Debt Collection
Thesis Advisor	Li, Ting, Ansarin, Mohammad
Persistent URL	hdl.handle.net/2105/58821
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van Leeuwen, Bas. (2021, August 31). Designing an AI-Driven Voice-Based Conversational Agent for Automated Debt Collection Calls: a Scenario-Based Experiment. Business Information Management. Retrieved from http://hdl.handle.net/2105/58821

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