Offering compensation in response to negative online hotel reviews

Additional Metadata
Keywords	negative hotel reviews; compensation; degree of negativity; reviewer expertise; booking likelihood
Thesis Advisor	Scekic, A.
Persistent URL	hdl.handle.net/2105/59287
Series	Business Economics
Organisation	Erasmus School of Economics
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Talakua, Y. (2021). Offering compensation in response to negative online hotel reviews. In Business Economics.http://hdl.handle.net/2105/59287

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