2022-03-31
The effect of chatbot response mechanisms on social presence and service encounter satisfaction
Publication
Publication
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Tsekouras, D., Kanellopoulos, Ioannis | |
hdl.handle.net/2105/61696 | |
Business Information Management | |
Organisation | Rotterdam School of Management |
Schuring, Roman. (2022, March 31). The effect of chatbot response mechanisms on social presence and service encounter satisfaction. Business Information Management. Retrieved from http://hdl.handle.net/2105/61696
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