Can Topic Modeling be used to automate the NPS survey analysis? - A case study on using Topic Modeling for the extraction of customer feedback insights from the Net Promoter Score (NPS) survey

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Keywords	text analysis, natural language processing, topic modeling, Net Promoter Score
Thesis Advisor	Roos, J.M.T., Gabel, Sebastian
Persistent URL	hdl.handle.net/2105/63446
Series	Business Analytics & Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Verheij, Sanne. (2022, July 5). Can Topic Modeling be used to automate the NPS survey analysis? - A case study on using Topic Modeling for the extraction of customer feedback insights from the Net Promoter Score (NPS) survey. Business Analytics & Management. Retrieved from http://hdl.handle.net/2105/63446

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