2022-08-30
Rational versus emotional: What drives customers to complain via social media?
Publication
Publication
Additional Metadata | |
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, , , , , | |
Yang, Z., Sweeney, J.R. | |
hdl.handle.net/2105/64589 | |
Business Information Management | |
Organisation | Rotterdam School of Management |
Pijnappel, Verie. (2022, August 30). Rational versus emotional: What drives customers to complain via social media?. Business Information Management. Retrieved from http://hdl.handle.net/2105/64589
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