Uncovering fine-grained customer sentiment for product and service improvements

Additional Metadata
Keywords	Aspect-based Sentiment Analysis \| Aggregated Customer Sentiment \| Business-relevant Aspects \| Customer Service Calls \| BERT
Thesis Advisor	Donkers, ACD
Persistent URL	hdl.handle.net/2105/65518
Series	Business Economics
Organisation	Erasmus School of Economics
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Neve, K.L. de. (2023). Uncovering fine-grained customer sentiment for product and service improvements. In Business Economics.http://hdl.handle.net/2105/65518

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