The paper is a case study of Georgian security service delivery sector. It attempts to illustrate complications, challenges and contradictions in public sector and in particular security sector reform in Georgia. While maintaining focus on security service delivery, paper attempts to show that transformation is multidimensional process and needs to be studied from different perspectives. Paper is based on the outcomes of field research carried out in Georgian in July 2009. First part of it is descriptivist concentrated on identifying actors, their motivations, drivers of change and ongoing processes in the sector. Focus is put on the decision making process and policy formulation. The second part of the paper tries to analyse the process while looking at it from three different arenas of policy formulation in order to draw more or less full picture of Georgian experience.