Automated Customer Support Ticket Topic Classification: A multi-class classification problem

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Keywords	FinTech, Customer Support, Classification, Machine Learning
Thesis Advisor	Gabel, Sebastian, Kanellopoulos, Ioannis
Persistent URL	hdl.handle.net/2105/68100
Series	Business Analytics & Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van Hoof, Stijn. (2023). Automated Customer Support Ticket Topic Classification: A multi-class classification problem. In Business Analytics & Management.http://hdl.handle.net/2105/68100

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