Do I know you? The effects of anthropomorphism and self-congruence on review  valence in chatbot-mediated review solicitation

Additional Metadata
Keywords	Chatbot, Anthropomorphism, Self-congruence, Online consumer review, Review valence, social distance
Thesis Advisor	Fytraki, Agapi, Gutt, Dominik
Persistent URL	hdl.handle.net/2105/68414
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van der Nat, Daniël. (2023, July 11). Do I know you? The effects of anthropomorphism and self-congruence on review valence in chatbot-mediated review solicitation. Business Information Management. Retrieved from http://hdl.handle.net/2105/68414

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