Do I know you? The effects of anthropomorphism and self-congruence on review  valence in chatbot-mediated review solicitation

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Keywords	Chatbot, Anthropomorphism, Self-congruence, Online consumer review, Review valence, social distance
Thesis Advisor	Fytraki, Agapi, Gutt, Dominik
Persistent URL	hdl.handle.net/2105/68414
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van der Nat, Daniël. (2023). Do I know you? The effects of anthropomorphism and self-congruence on review valence in chatbot-mediated review solicitation. In Business Information Management.http://hdl.handle.net/2105/68414

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