Important Product Attributes for Post-purchase Consumer Sentiment: A Study of Online Consumer Reviews about Samsung Galaxy S, Z, and A Series in the Context of Belgium and the Netherlands

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Keywords	Online Consumer Review, Natural Language Processing, Topic Modelling, Sentiment Analysis, BERT, RoBERTa, Feature Importance Analysis
Thesis Advisor	Hassanpour, Reza, Koppius, Otto
Persistent URL	hdl.handle.net/2105/68440
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Yoon, Heesun. (2023). Important Product Attributes for Post-purchase Consumer Sentiment: A Study of Online Consumer Reviews about Samsung Galaxy S, Z, and A Series in the Context of Belgium and the Netherlands. In Business Information Management.http://hdl.handle.net/2105/68440

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