Chatting with AI: A Comparative Study of Customer Satisfaction and Loyalty

Additional Metadata
Keywords	customer service chatbots, AI
Thesis Advisor	Tarakci, Murat, Cross, Graham
Persistent URL	hdl.handle.net/2105/69722
Series	Management of Innovation
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Posegga, Lukas. (2023, August 29). Chatting with AI: A Comparative Study of Customer Satisfaction and Loyalty. Management of Innovation. Retrieved from http://hdl.handle.net/2105/69722

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