Exploring the influence of service quality on customer loyalty, and the mediating role of customer satisfaction and emotional attachment: using the retail banking sector in North Macedonia

Additional Metadata
Keywords	Customer loyalty; service quality; customer satisfaction; emotional attachment; banking sector
Thesis Advisor	Fytraki, AT
Persistent URL	hdl.handle.net/2105/73329
Series	Business Economics
Organisation	Erasmus School of Economics
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Josifova, L. (2024). Exploring the influence of service quality on customer loyalty, and the mediating role of customer satisfaction and emotional attachment: using the retail banking sector in North Macedonia. In Business Economics.http://hdl.handle.net/2105/73329

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