Rethinking Chatbot Acceptance: The Role of Warmth and Competence on Chatbot Willingness to Use Through the Lens of Expectations and Disconfirmation

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Keywords	chatbots, warmth, competence, disconfirmation, expectance, EDT
Thesis Advisor	Mehta, Sameer, Sweeney, J.R.
Persistent URL	hdl.handle.net/2105/73981
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Joosten, Jur. (2024, July 23). Rethinking Chatbot Acceptance: The Role of Warmth and Competence on Chatbot Willingness to Use Through the Lens of Expectations and Disconfirmation. Business Information Management. Retrieved from http://hdl.handle.net/2105/73981

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