Beyond static perspectives:  Investigating the temporal dynamics of customer satisfaction in  e-commerce

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Keywords	Big data, customer review, customer satisfaction dimensions, text mining, e-commerce, customer satisfaction, Electronic word of mouth
Thesis Advisor	Ozdemir, Yagmur, Zegners, Dainis
Persistent URL	hdl.handle.net/2105/73988
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Cha, Sumin. (2024, July 23). Beyond static perspectives: Investigating the temporal dynamics of customer satisfaction in e-commerce. Business Information Management. Retrieved from http://hdl.handle.net/2105/73988

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