From click to doorstep: Enhancing customer satisfaction through order process communication

Additional Metadata
Keywords	Master Thesis
Thesis Advisor	Agatz, Niels, Beckerpeth, Michael
Persistent URL	hdl.handle.net/2105/74512
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	de Bruijn, Mark. (2024, July 30). From click to doorstep: Enhancing customer satisfaction through order process communication. Supply Chain Management. Retrieved from http://hdl.handle.net/2105/74512

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