Enhancing Customer Service with Chatbots: A Study of Optical Retail

Additional Metadata
Keywords	Chatbot Implementation, AI in Customer Service, Chatbot Framework
Thesis Advisor	Gabel, Sebastian, van Everdingen, Yvonne
Persistent URL	hdl.handle.net/2105/76946
Series	International Management CEMS
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Zwijnenburg, Jayvy. (2025). Enhancing Customer Service with Chatbots: A Study of Optical Retail. In International Management CEMS.http://hdl.handle.net/2105/76946

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