Evaluating strategies to reduce AI resistance in customer service

Additional Metadata
Keywords	Artificial Intelligence, Customer service, Resistance to AI, Operational efficiency, Customer support, AI disclosure, AI voice agent
Thesis Advisor	Chen, Xi, Szymanowski, Maciej
Persistent URL	hdl.handle.net/2105/77187
Series	Business Analytics & Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	El Mehdi, Badr. (2024). Evaluating strategies to reduce AI resistance in customer service. In Business Analytics & Management.http://hdl.handle.net/2105/77187

Publication