Bridging Emotion and Cognition in Negative Online Reviews: The Role of AI-Assisted Writing in Consumer Recovery

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Keywords	AI, Expressive writing, Emotion, Cognition, Trauma, Online Review, Human-AI Collaboration
Thesis Advisor	Kloc, Agnieszka, Gutt, Dominik
Persistent URL	hdl.handle.net/2105/77244
Series	Business Information Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	van Breeden, Tijn. (2025). Bridging Emotion and Cognition in Negative Online Reviews: The Role of AI-Assisted Writing in Consumer Recovery. In Business Information Management.http://hdl.handle.net/2105/77244

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