Effect of potential takeover on implementation process of CRM system: Case study

Additional Metadata
Keywords	Change management, Knowledge sharing, Fear, Knowledge management, Implementation, Customer relationship management (CRM)
Thesis Advisor	Dierendonck, H.G.H. van, Sirks, J.J.
Persistent URL	hdl.handle.net/2105/21214
Series	Organisational Change & Consulting
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Shah, B.Z.Y.A. (2014). Effect of potential takeover on implementation process of CRM system: Case study. In Organisational Change & Consulting.http://hdl.handle.net/2105/21214

Effect of potential takeover on implementation process of CRM system