Effect of potential takeover on implementation process of CRM system

Additional Metadata
Keywords	Change management, Knowledge sharing, Fear, Knowledge management, Implementation, Customer relationship management (CRM)
Thesis Advisor	Dierendonck, H.G.H. van, Sirks, J.J.
Persistent URL	hdl.handle.net/2105/21214
Series	Organisational Change & Consulting
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Shah, B.Z.Y.A. (2014, August 14). Effect of potential takeover on implementation process of CRM system. Organisational Change & Consulting. Retrieved from http://hdl.handle.net/2105/21214

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