Talk or walk?: An investigation into consumers coping strategies in dissatisfying purchase situations

Additional Metadata
Keywords	Purchasing, Coping strategy, Consumers, Dissatisfaction
Thesis Advisor	Szymanowski, M., Eijk, A.R. van der
Persistent URL	hdl.handle.net/2105/21712
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Schneider, S. (2012, September 28). Talk or walk?: An investigation into consumers coping strategies in dissatisfying purchase situations. Marketing Management. Retrieved from http://hdl.handle.net/2105/21712

Talk or walk?