Customer experience: The path to improvement

Additional Metadata
Keywords	Customer experiences, Consulting industry/market/sector, Improvements
Thesis Advisor	Bogenrieder, I., Rekom, J. van
Persistent URL	hdl.handle.net/2105/22817
Series	Organisational Change & Consulting
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Meijer, S.E. (2014). Customer experience: The path to improvement. In Organisational Change & Consulting.http://hdl.handle.net/2105/22817

Customer experience