The impact of sales encounters on brand loyalty in a retail setting

Additional Metadata
Keywords	Brand loyalty, Retail industry/market/sector, Sales experience, Salespeople, Interaction, Involvement
Thesis Advisor	Klooster, E. van ‘t, Hoogendoorn, J.
Persistent URL	hdl.handle.net/2105/23247
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Ramroach, D.B. (2012). The impact of sales encounters on brand loyalty in a retail setting. In Marketing Management.http://hdl.handle.net/2105/23247

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