2012-03-15
The impact of service quality, customer satisfaction and switching costs on customer loyalty in mobile phone sector in the Netherlands
Publication
Publication
Additional Metadata | |
---|---|
, , , , , | |
Looman, J.L., Berens, G.A.J.M. | |
hdl.handle.net/2105/24323 | |
Marketing Management | |
Organisation | Rotterdam School of Management |
Hasanzadah, M.H. (2012, March 15). The impact of service quality, customer satisfaction and switching costs on customer loyalty in mobile phone sector in the Netherlands. Marketing Management. Retrieved from http://hdl.handle.net/2105/24323
|