Crisis response strategies: Just saying ‘we’re sorry’ does not cut it anymore

Additional Metadata
Keywords	Crisis response strategies, Damage mitigation, Image, Reputations
Thesis Advisor	Berens, G.A.J.M., Rekom, J. van
Persistent URL	hdl.handle.net/2105/24346
Series	Global Business & Sustainability
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Wessels, K.P. (2011). Crisis response strategies: Just saying ‘we’re sorry’ does not cut it anymore. In Global Business & Sustainability.http://hdl.handle.net/2105/24346

Crisis response strategies