Customer loyalty in the Dutch retail bank ABN AMRO: How to close the backdoor?

Additional Metadata
Keywords	Customer loyalty, Customer retention, ABN AMRO, Banking industry/market/sector
Thesis Advisor	Looman, J.L., Slangen, A.H.L.
Persistent URL	hdl.handle.net/2105/24475
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Brugge, A.N. van. (2012, March 8). Customer loyalty in the Dutch retail bank ABN AMRO: How to close the backdoor?. Marketing Management. Retrieved from http://hdl.handle.net/2105/24475

Customer loyalty in the Dutch retail bank ABN AMRO