How customer-employee relationships generate satisfaction and positive word-of-mouth

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Thesis Advisor	Verlegh, P.W.J., Baalen, P.J. van
Persistent URL	hdl.handle.net/2105/24486
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Graafsma, E.F.J. (2009, December 3). How customer-employee relationships generate satisfaction and positive word-of-mouth. Marketing Management. Retrieved from http://hdl.handle.net/2105/24486

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