2014-07-10
Customer service on social media: webcare
Publication
Publication
In what situation do people prefer webcare as channel for customer service?
Additional Metadata | |
---|---|
, | |
Roos, J.M.T., Baalen, P.J. van | |
hdl.handle.net/2105/24566 | |
Marketing Management | |
Organisation | Rotterdam School of Management |
Barendrecht, D.A. (2014, July 10). Customer service on social media: webcare. Marketing Management. Retrieved from http://hdl.handle.net/2105/24566
|