Customer service on social media: webcare: In what situation do people prefer webcare as channel for customer service?

Additional Metadata
Keywords	Social media, Webcare
Thesis Advisor	Roos, J.M.T., Baalen, P.J. van
Persistent URL	hdl.handle.net/2105/24566
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Barendrecht, D.A. (2014, July 10). Customer service on social media: webcare: In what situation do people prefer webcare as channel for customer service?. Marketing Management. Retrieved from http://hdl.handle.net/2105/24566

Customer service on social media: webcare