The negation bias in word of mouth

Additional Metadata
Keywords	Word of mouth (WOM), Negotiations, Language, Experience, communication
Thesis Advisor	Verlegh, P.W.J., Ginkel, W.P. van
Persistent URL	hdl.handle.net/2105/24934
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Psarra, E.V. (2011, June 9). The negation bias in word of mouth. Marketing Management. Retrieved from http://hdl.handle.net/2105/24934

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