2011-09-27
FYI: your customer is in control
Publication
Publication
research on how companies are most effective in responding to word of mouth in online communities
Additional Metadata | |
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Verlegh, P.W.J., Boons, M. | |
hdl.handle.net/2105/26062 | |
Marketing Management | |
Organisation | Rotterdam School of Management |
Go, D.M.K. (2011, September 27). FYI: your customer is in control. Marketing Management. Retrieved from http://hdl.handle.net/2105/26062
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