Wierenga, B., Heugens, P.P.M.A.R.
hdl.handle.net/2105/26478
Marketing Management
Rotterdam School of Management

Duits, P. (2009, June 24). Company response to WOM: An exploratory investigation into a company’s options for responding to WOM about its offerings. Marketing Management. Retrieved from http://hdl.handle.net/2105/26478