2009-09-09
A deeper analysis of Reichheld’s net promoter score
Publication
Publication
The NPS applied to the Dutch market
Additional Metadata | |
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Verbeeten, F.H.M, Verlegh, P.W.J. | |
hdl.handle.net/2105/26704 | |
Finance & Investments , Marketing Management | |
Organisation | Rotterdam School of Management |
Prins, S.F.A. (2009, September 9). A deeper analysis of Reichheld’s net promoter score. Marketing Management. Retrieved from http://hdl.handle.net/2105/26704
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