Dietz, H.M.S., Verlegh, P.W.J.
hdl.handle.net/2105/27184
Marketing Management
Rotterdam School of Management

Heijer, C.M. den. (2009). The effects of individual differences on ingratiation and reciprocal influence tactics: An investigation of the salesperson/customer dyad. In Marketing Management.http://hdl.handle.net/2105/27184