Managing employees' emotional labor: a guide for managers to maximize company's output by managing employees' emotions

Additional Metadata
Keywords	Emotions, Employees, Emotional labour, Emotional intelligence
Thesis Advisor	Bogenrieder, I., Flory, M.J.
Persistent URL	hdl.handle.net/2105/31478
Series	Organisational Change & Consulting
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Dam, K.R. van. (2015). Managing employees' emotional labor: a guide for managers to maximize company's output by managing employees' emotions. In Organisational Change & Consulting.http://hdl.handle.net/2105/31478

Managing employees' emotional labor