Additional Metadata
Keywords opinion leaders, service Lean, A3 problem solving, work motivation, change management, ADKAR, shipping industry
Thesis Advisor Maas, Alexander, Hewett, Rebecca
Persistent URL
Series Organisational Change & Consulting
Kriauciunaite, Akvile. (2018, July 13). Supporting opinion leaders to reach critical mass in deploying service Lean practices: the case of a shipping company. Organisational Change & Consulting. Retrieved from