Supporting opinion leaders to reach critical mass in deploying service Lean practices: the case of a shipping company

Additional Metadata
Keywords	opinion leaders, service Lean, A3 problem solving, work motivation, change management, ADKAR, shipping industry
Thesis Advisor	Maas, Alexander, Hewett, Rebecca
Persistent URL	hdl.handle.net/2105/44499
Series	Organisational Change & Consulting
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Kriauciunaite, Akvile. (2018). Supporting opinion leaders to reach critical mass in deploying service Lean practices: the case of a shipping company. In Organisational Change & Consulting.http://hdl.handle.net/2105/44499

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