, ,
Berens, Guido, Cornelissen, Joep
hdl.handle.net/2105/45694
Marketing Management
Rotterdam School of Management

Krietemeijer, Rona. (2018). Personifying the Firm - the relationship between consumer loyalty, the personification perception of the firm, and the reaction towards a company crisis. In Marketing Management.http://hdl.handle.net/2105/45694