What are drivers of customer delight in a B2B company?

Additional Metadata
Keywords	Customer Delight, B2B, expectation disconfirmation theory, drivers
Thesis Advisor	Thomassen, Jean-Pierre, Szymanowski, Maciej
Persistent URL	hdl.handle.net/2105/68755
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	't Hart, Gijs. (2023, July 11). What are drivers of customer delight in a B2B company?. Marketing Management. Retrieved from http://hdl.handle.net/2105/68755

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