Anthropomorphic chatbots: effect of self-congruence through appearance on willingness to disclose personal information in the insurance sector

Additional Metadata
Keywords	anthropomorphism, chatbot, gender, skin color, willingness to disclose personal information, self-congruence, insurance
Thesis Advisor	Fytraki, Agapi, Genevsky, Alex
Persistent URL	hdl.handle.net/2105/77207
Series	Marketing Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Kahraman, Dide. (2024). Anthropomorphic chatbots: effect of self-congruence through appearance on willingness to disclose personal information in the insurance sector. In Marketing Management.http://hdl.handle.net/2105/77207

Publication